WE WANT TO HEAR FROM YOU

SENIOR ACCOUNT MANAGER (REF. 2019/01)

Responsible for actively managing the relationship with customers in Cyprus to promote our products and services.

To help you decide if this job is for you, this is what we expect from the right candidate:

• You will contribute to the annual business/account plan and execution for the assigned accounts, reporting to the Sales Manager what actions will be required for your product/portfolio.

• You will work with clients to identify new and ongoing requirements, introducing new products and services as appropriate.

• You will provide direction and guidance to less experienced team members by sharing expertise and specialist knowledge

• You will be working closely with the assigned clients, regularly liaising with multiple key stakeholders and ensuring an ongoing quality relationship is maintained.

• You will demonstrate good knowledge of all our products and services, with expert knowledge in certain areas. Expected to understand the impact of their specialisation area on assigned client’s business.

• You will engage with partner vendors to make sure you remain appropriately involved and informed about their developments and offerings.

• You will provide Excellent Customer Service

• You must possess a University degree or equivalent professional level at the areas of Sales or Information Technology

• You must have a minimum of 6 years proven account management experience in B2B working for a reputable Information Technology Company and be able to prove existing account management success

• You must be commercially focused and pragmatic, have the ability to identify opportunities and propose solutions

• You must be a self-motivated employee who can work alone and in a team

• You need to possess strong interpersonal skills with the ability to work effectively as member of a team, communicate clearly with both colleagues and clients, be able to lead and motivate within an organisation

• Have capacity to become a respected and valued partner at multiple levels within your assigned customers

• You should be fluent in both Greek and English languages

A competitive package will be offered to the right candidates based on qualifications and experience

ACCOUNT MANAGER (REF. 2019/02)

Responsible for actively managing the relationship with customers in Cyprus to promote our products and services.

To help you decide if this job is for you, this is what we expect from the right candidate:

• You will contribute to the annual business/account plan and execution for the assigned accounts, reporting to the Sales Manager what actions will be required for your product/portfolio.

• You will work with clients to identify new and ongoing requirements, introducing new products and services as appropriate.

• You will be working as part of a team and execute assigned tasks in a timely and successful manner

• You will be working closely with the assigned clients, regularly liaising with multiple key stakeholders and ensuring an ongoing quality relationship is maintained.

• You will demonstrate good knowledge of all our products and services, with expert knowledge in certain areas. Expected to understand the impact of their specialisation area on assigned client’s business.

• You will engage with partner vendors to make sure you remain appropriately involved and informed about their developments and offerings.

• You will provide Excellent Customer Service

• You must possess a University degree or equivalent professional level at the areas of Sales or Information Technology

• You must have a minimum of 3 years proven account management experience in B2B working for a reputable Information Technology Company and be able to prove existing account management success

• You must be commercially focused and pragmatic, have the ability to identify opportunities and propose solutions

• You must be a self-motivated employee who can work alone and in a team

• You need to possess strong interpersonal skills with the ability to work effectively as member of a team, communicate clearly with both colleagues and clients, be able to lead and motivate within an organization

• You should be a result oriented team player, client focused and obsessed with value

• You should be fluent in both Greek and English languages

A competitive package will be offered to the right candidates based on qualifications and experience

SALES REPRESENTATIVE (REF. 2019/03)

Responsibilities:

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• Generating leads, including cold calls

• Meeting or exceeding sales goals.

• Working on specific targeted product campaigns

• Negotiating all contracts with prospective clients.

• Helping determine pricing schedules for quotes, promotions, and negotiations.

• Preparing weekly and monthly reports

• Giving sales presentations to a range of prospective clients.

• Understanding and promoting company solutions and products.

• Preparing and submitting sales contracts for orders.

• Visiting clients and potential clients to evaluate needs or promote products and services.

• Maintaining client records.

• Answering client questions about credit terms, products, prices and availability.

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Requirements:

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• Bachelor’s degree in business, marketing, economics or related field.

• A minimum of 2 years’ experience in sales.

• Understanding of the sales process and dynamics.

• A commitment to excellent customer service.

• Excellent written and verbal communication skills.

• Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.

• Experience using computers for a variety of tasks.

• Experience in using CRM

• Competency in Microsoft applications

• Able to work comfortably in a fast paced environment.

• Experience in promoting CRM solutions will be considered a strong advantage

• Fluency in Greek and English language

SENIOR SYSTEMS AND INFRASTRUCTURE ENGINEER (REF. 2019/04)

Expectations of the role include, but are not limited to:

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• Experience with Windows Server technologies such as Active Directory, DHCP, DNS, Group Policies and Windows server networking, WSUS, File Services, IIS, FTP, SMTP, DFS, Clustering

• Experience with NAS storage systems QNAP, SYNOLOGY or same

• Experience with backup technologies and software such as Backup Exec, Arcserve, Azure Backup

• Experience with virtualization Hyper-V, VMware, XenServer and their high Availability

• Experience with Exchange Online and mailbox migration, setup and manage Office365 tenants and user accounts including other Office365 technologies

• Working Knowledge of Enterprise networking equipment such as Firewalls, routers, switches, etc. from vendors like CISCO, HP, SOPHOS, WATCHGUARD, JUNIPER, FORTIGATE, BARRACUDA etc.

• Working Knowledge of Exchange Server

• Working Knowledge of PowerShell scripts or commands

• Knowledge of SAN infrastructure

• Setup and support Operating Systems such as Windows Desktop and Windows server both current and previous versions

• Support hardware maintenance and replacement including firmware updates, driver and patch updates

• General support on IT related office equipment

• Knowledge of Microsoft Azure Cloud technologies

• Any recent Microsoft/Cisco/VMWARE certification would be considered an additional advantage

Other expectations:

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• Minimum 5 years previous experience the roles expectations technologies, or other similar

• Willingness to work with demanding customers

• On-site & Off-site support

• Willingness to achieve the annual professional certification goals

• Willingness to go the extra mile

• Very good communication skills

• Undergraduate degree in Computer Science, Computer Engineering or equivalent experience

• Fluent in Greek and English

JUNIOR INFRASTRUCTURE ENGINEER (REF. 2019/05)

Expectations of the role include, but are not limited to:

• Experience with Active Directory, DHCP, DNS, Group Policies and Windows server networking

• Experience with Outlook (as a tool from a user perspective)

• Knowledge of networking equipment (routers, switches, etc.)

• Knowledge of PowerShell scripts

• Setup and support Operating Systems (Windows 10, Windows 8.1, Windows 7, Windows server 2016, 2012R2)

• Support hardware firmware updates

• Pack/unpack computers, network hardware, and other related equipment

• General support on IT related office equipment

• Knowledge of NAS storage systems is considered a plus

• Knowledge of virtualization is considered a plus

• Knowledge of SAN infrastructure is considered a plus

• Knowledge of Microsoft Cloud technologies is considered a plus

Other expectations:

• Willingness to work with demanding customers

• On-site & Off-site support

• Willingness to achieve the annual professional certification goals

• Willingness to go the extra mile

• Very good communication skills

• Undergraduate degree in Computer Science, Computer Engineering or equivalent experience.

• Fluent in Greek and English

JUNIOR DEVELOPER (REF.2019/06)

Essential duties and responsibilities:

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• Maintain a high level of knowledge and expertise in the supported programming languages and technologies (C#, .NET, ASP.NET, HTML, CSS, JavaScript Frameworks, Visual Studio, SQL Server, Office 365, Dynamics 365).

• Design, develop and document software applications and modifications for all supported technologies.

• Responsible for analysis, programming, problem resolution and user support.

Knowledge and Skill Requirements

• Bachelor’s or Master’s degree in Computer Science or equivalent.

• Academic knowledge on C# programming with .NET or other object oriented language.

• Academic knowledge on HTML/JavaScript/JQuery/CSS.

• Knowledge on JavaScript frameworks will be considered as an advantage.

• Knowledge on MS SQL Server will be considered as an advantage.

• Microsoft Certifications on .NET will be considered as an advantage.

• Effective time management, communications, decision making, presentation, performance management and organization skills.

• Ability to work under tight deadlines and pressure.

• Excellent command of Greek and English.

• Excellent verbal, writing, editing, communications, analytical and interpersonal skills

PROGRAMMER/ANALYST (REF.2019/07)

Essential duties and responsibilities:

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• Maintain a high level of knowledge and expertise in the supported programming languages and technologies (C#, ASP.NET, HTML, CSS, JavaScript Frameworks, Visual Studio, SQL Server, Office 365, Dynamics 365).

• Design, develop and document software applications and modifications for all supported technologies.

• Responsible for analysis, programming, problem resolution and user support.

• Conduct training on new or changed systems for both users and new employees.

Knowledge and Skill Requirements:

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• Bachelor’s or Master’s degree in Computer Science or equivalent.

• Minimum 2 years’ working experience on C# programming with .NET.

• Minimum 2 years’ working experience with HTML/JavaScript/JQuery/CSS.

• Working experience with JavaScript frameworks like Angular or Aurelia will be considered as an advantage.

• Working experience as T-SQL developer on MS SQL Server will be considered as an advantage.

• Microsoft Certifications on .NET will be considered as an advantage.

• Office 365 working experience will be considered as an advantage.

• Dynamics 365 working experience will be considered as an advantage.

• Effective time management, communications, decision making, presentation, performance management and organization skills.

• Ability to work under tight deadlines and pressure.

• Excellent command of Greek and English.

• Excellent verbal, writing, editing, communications, analytical and interpersonal skills.

We regret we are unable to answer to all applications. Only applications that are qualified will be notified.